SEM/ PPC Account Specialist

SEM / PPC Account Specialist

We are currently looking for a highly skilled SEM / PPC specialist to join our team. As a Google Premier Partner, we specialist in creating performance driven Google Ads-Adwords, Shopping, Display and YouTube Ads.

This role is based in the amazing Manly beach. So, if you’re looking for a better work-lifestyle and enjoy a swim or surf at lunch or after work, this is the place for you.

The Role

This is an agency-based role so you can expect to work with a range of great clients across a range of industries. So, lots of variety and opportunity.

Manage end-to-end campaign setup, campaign launch, account optimisation and communication with clients. Across Google Ads, Display, Facebook Ads, YouTube Ads, Remarketing.

All your work will be focused on delivering improved performance for our clients across ROARS and other key KPIs.

You will be the first point of contact for your clients, taking ownership of monthly catch up calls and some inbound calls and emails, and turning these into actionables in your accounts. 

Customer relationship building is key and being able to provide strategic advice to client’s while understanding their business needs

About You:

The qualities and skills we’re looking for are:

• Previous experience in a Digital Marketing Specialist or Account Management role (minimum 2 year)
• Technical proficiency in Google Ads, as well as an Advanced understanding of account strategy and inbound lead generation and conversion.
• The ability to write effective ad copy that sells.
• Enjoys working with clients and has a track record of experience in customer service
• Genuinely enjoys problem solving challenging issues with clients
• Ability to build a solid relationship with a client, but also using experience to guide them.
• Knows when an email is sufficient and when a phone call is needed to resolve client issues
• Instills confidence in clients through competence and a high level of customer service
• Essential skill-set of being highly efficient and organised to be able to handle a number of clients concurrently
• Attention to detail is a must – when you review a campaign build before launch, you must be able to identify even the smallest of issues; from typos through to landing page issues
• Highly process-driven – can create and/or follow a brief to exact specification, and effectively use a project management software to track progress and updates from across our team.

 About the Office:

• Located opposite Manly Wharf, short walk to ferries, buses and Manly Beach.
• Flexible working hours- can start anywhere between 8-9 and finish between 4.3–5.30
• Relaxed work environment- swim, surf, yoga in lunch break or before / after work
• Light filled, open office space- outside balcony area to relax.
• Ongoing professional training
• Includes all you can drink Nespresso coffee